PLEASE READ CAREFULLY BEFORE USING TEEXAVI STORE

RETURNS

At TeeXavi, we are committed to delivering high-quality products on time. If your order does not meet our quality standards, you may request a return, refund, or replacement within 30 days from the end of the campaign or 10 days from the delivery date (whichever is later) under the following conditions (with visual proof required):

  • The product is defective.
  • The printing quality is poor.
  • The item received is significantly different from the design shown in the campaign.

If your purchase meets any of these conditions, please Contact Us for assistance.

REFUNDS (If Applicable)

Once we receive and inspect your returned item, we will notify you via email regarding the approval or rejection of your refund request.

  • Approved refunds will be processed automatically, and the amount will be credited to your original payment method within a few business days.
  • Late or missing refunds:
    • Check your bank account again.
    • Contact your credit card company, as it may take some time for the refund to appear.
    • Reach out to your bank, as processing times may vary.
    • If you still haven’t received your refund, please contact us at [email protected].

SALE ITEMS

Only regular-priced items are eligible for refunds. Sale items are non-refundable.

EXCHANGES

We only replace items if they are defective or damaged. If you need an exchange for the same item, please email us at [email protected].

SHIPPING

  • You are responsible for covering the return shipping costs.
  • Shipping fees are non-refundable. If you receive a refund, the cost of return shipping will be deducted.
  • The time it takes for your exchanged product to reach you may vary depending on your location.
  • If returning an item valued over $75, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee receipt of your returned item.

For further inquiries, please contact our support team at [email protected].